Stritar's chronolog

Did Apple and Samsung just pull the greatest trick in the mobile universe?

Sat, 25 Aug 2012 08:09:54 GMT

The verdict is finally in. Samsung has lost the lawsuit against Apple, which means the court decided they were copying iPhone's design and user experience. The decisions seems legit, specially if you saw the internal document from Samsung, a case study comparing and improving the Galaxy's user interface based on iOS's. On the other hand, it's hard to say if the decision is morally right and what it means for the mobile industry. Software patents are a problem and some companies like Google have already made a stance agains them (even though they've supposedly acquired Motorola because of them). But could all of this be just a marketing trick? Where Apple and Samsung set out to dominate the mobile industry?

Collectively, these two companies hold 50% of the smartphone market share, and take 90% of the global industry margins. Samsung is the only Android manufacturer that is really profitable. Around 25% of the iPhone is made by Samsung. The corporations publicly don't like each other, and don't have any problems suing each other while making business. A weird situation indeed.

Apple's biggest quarter brought in $13 billion dollars of profit on $46 billion dollars of revenue, most of it from iOS devices. Samsung's revenue is around the same, with lower margin ($5 billion). Yet the whole legal fiasco ended up in Samsung having to pay around $1 billion to Apple. Peanuts, if you ask me. We have been listening to this bullshit for years now, yet the decision doesn't make any significant different to any of the giants. Except the fact that people are taking side with one or the other. Not Nokia, HTC, Motorola, Sony or anyone else. Other manufacturers don't seem to exist anymore. Just Apple and Samsung, abusing the legal system to own the mobile world. Which could easily be one of the most brilliant marketing stunts ever. Two rings to rule them all.

Why an actual Facebook phone could kick ass (with mockups)

Sun, 09 Jan 2011 19:28:34 GMT

The question if Facebook will start producing it's own mobile OS on top of Android made a huge buzz a few months ago. Technology authorities such as TechCrunch and Mashable gave us diametrical coverage about it, the first claiming the rumor is true, and the second denying it. Needless to say the mobile market is one of the fastest evolving. Since 2007, when Apple supposedly revolutionized the mobile telephone by introducing the first popular tablet smartphone without a keyboard with an app market, things didn't change much, but in 2011, Facebook has a great chance to reinvent the phone again.

Today, the world is "going social". The transition to 2.0 has touched most aspects of our lives and heavily influenced software development, some companies are introducing social browsers, and others such as Neolab are trying to put social into enterprise IT. But the most social device of them all, the mobile telephone, despite high competition and increasing hardware and software capabilities, was left behind. Sure, the social potential in mobile contacts was noticed, but we haven't seen it happen yet. So, if Facebook actually gives this thing a try, could we finally see a real social phone?

One of the biggest problems with today's mobile operating systems and their user experience is that they are still built around services rather than around people (contacts). You have your app for calling, your app for messages, your app for mails, apps for different social networks. Different channels with enclosed streams rather than one giant stream that would display all the communication and interactions with a specific person. Android and Windows 7 Phone did enable Facebook contacts syncing with direct links to profiles and some integration, and there are third-party apps that are trying to achieve this (SocialPhone, Phonebook 2.0). Nevertheless, I still made some mockups of my own about how I envision the social phone OS of the future (since I'm more aquainted with the iOS, I worked on that), something that is destined to happen one way or another.

User stream

The most important feature I miss about the current generation of smartphone operating systems is the complete stream of activity and interactions from a single person. All classic mobile services (call, message, mail, calendar, ...), combined with social services (Facebook, Twitter, Foursquare, ...) in a single feed. Here's a mockup of how this could look, the icon represents the service, the arrow represents the direction (in case of public posts, which are not between two people, there is no arrow, since it's an action without target instead of a reaction). All services are intended for communication, so why are they kept separated and treated differently?

Single user stream, displaying information from different sources and services. Similar features already exist in some apps.

The contacts

Now that we have an integrated repository of all our social interactions with a single user, we could reinvent the address book. Each action could have it's weight (e.g. a Call would be much stronger than a Twitter reply), and the occurrence of social interactions with a user in recent time period could determine the probability of needing that specific contact (an upgrade to "recently contacted", available today). To make things even more useful, users could set the preferred time period using a slider. Those who have seen how sexy iPhone icons behave while being rearranged, can probably imagine the fancy shuffle of profile pictures upon this activity.

Contact grid, where people are recommended based on the number of social interactions in a specific time period.

The activity log

To top it off, I've made a mockup of the complete activity log, which could combine all owner's social activities together with the interactions on a mobile device and other services. Again, the icons represent the public actions (shown with a service logo) and the interactions (shown with a profile picture), together with the direction of the reaction. This blog does something similar, combining different social activities into an unified stream, but it's still mostly one way - my posts on different social services. But combining one way posts with two way actions/reactions/interactions could provide the component that could actually make the phone capable of portraying the most perfect social stream of its owner. Specially since regular phone activities, such as calls and messages are as social as you can go, but they exists only on the device and the carrier.

Log of all user's activities on the phone and on different Web 2.0 networks.

These are just a few ideas, I've been thinking about trying to pack them in an app, but I really don't have the time to go for it, and similar ones are already available. I also think that this concept of a social phone should be built into the core of the OS, because the phone would need to be completely integrated with and authenticated into different Web 2.0 services (not only single apps). This would make these features available inside other apps, and setup and synchronization would require less hassle.

Facebook, the king of social, is currently the most perfect candidate (and perhaps the only one capable) to make something like this work, so I would really love to see it come alive. It's questionable if they would allow competition like Twitter or Foursquare inside it, but other software giants would surely need to follow the concept and in the end, make it right. I want a social phone!

Google 2.0, take infinity: Google Me

Mon, 06 Sep 2010 18:17:35 GMT

The past few months have been loaded with expectations and speculations about the new social service from Google that will be introduced soon: Google Me. Facebook is currently dominating the social market, with 500 million registered users and an expected 2 billion dollars of revenue in 2010. It's satellites, mostly in the form of social gaming providers, are also gaining momentum, e.g. Zynga, the most successful of the pack, could generate $500 million in revenue this year. Even though Google's revenue is still much much greater, more than $20 billion a year to be exact, this does not change the fact the future of the World Wide Web lies in social – and Google obviously wants to be a part of that.

SEO is out

We can see for ourselves that the Web has been shifting to a new shape, where you don't look for information anymore, information finds you (push vs. pull). Another interesting fact - The Search Engine Strategies (SES) conference was not about Search Engine Optimization (SEO) this year, it was about possibilities of new social strategies. Modern viral campaigns that use social media, such as the one for Old Spice, make traditional web strategies seem plain, ineffective and a thing of the past. And Google, once the ultimate company and employer, the coolest place to work in, is facing a leakage of its employees towards Facebook, currently valued at 33+ billion. Middle aged Google, slowly loosing its coolness against the new kid on the block.

Facebook is in

A few days ago, Facebook was granted with a patent concerning social search, an algorithm build on the number of clicks made by your social vicinity. A really interesting idea, and potentially a great threat to probably the world's greatest (most valuable) mathematical algorithm – Google PageRank. This is not some service of a new type anymore, this one competes directly with Google's core business and the thing that made the corporation what it is today. And Google desperately needs to strike back.

Google's past attempts with Web 2.0 weren't that successful. From the decline of Orkut, to canceled Wave and useless Buzz, these services didn't quite make it to wider use, leaving aside YouTube. The following infographic beautifully shows all Google's (mostly failed) attempts at social, but they will still give it another go - this time in the form of Google Me.

Google wants in

Aimed to be a Facebook clone, some people say it has great potential, some are reserved, while others think it will be a failure. Besides, an open alternative called Diaspora is set to launch September 15th with huge social buzz, so this game might turn out really interesting. But Google, once the web's innovation leader, is slowly turning into an old school player, finding it hard to cope with new concepts. Something similar is happening to Nokia, who has problems with fully penetrating the smart phone market, and is loosing ground towards new players, such as Apple and the whole Android movement.

But a few strategic takeovers (check out the complete history) and strong partnerships and acquisitions of social gaming providers may just enable Google the brain power it needs to provide a successful Facebook alternative. Facebook is currently loosing some hype and if Google is able to provide a fresh service for what the core functionality of Facebook is – connecting with people you know – this just might work. But this time, it will have to be something smart and creative (but not too creative like Wave), similar, but different (not a total clone like Twitter's clone Buzz), and Google could get a chance to get on top of things again. The only question is if Google still has enough out of the box thinking left to pull it off and finally become a real Web 2.0 player.

I'm really eager to see what they'll do and like many curious people, I will surely give it a try. The only question is if it will be just a try, or will it be interesting enough (for others) to persuade me to stay. For Google's sake, I hope it will, otherwise they may face an even bigger problem on a strategic scale: the lost domination of the World Wide Web.

How Nokia lost its mobile interface domination and how Apple took it

Mon, 27 Jul 2009 21:17:31 GMT

When first cell phones came around, almost everybody I know had a Nokia. They were working for years and they had a nice interface. You could do everything with excactly four function buttons: Menu (also Yes, Receive and Hang up call), Cancel, Up and Down. Simple and smart, as less is more.

Nokia is still cool in Europe, but they are having difficulties penetrating the US and were forced to leave the Japanese market. And there is another star rising, and it's called the iPhone. Apple was able to take 1% of global mobile market share with just one high end model. The first generation did not make it to Japan, but they were able to do that too with the second 3G model.

Apple made quite an interesting strategy, as they gave the iPhone the thing they do best - awesome software. Ok, first generations did miss a few basic features, but the usability was and still is superior. All other phones's software feels the same, but iPhone OS feels better. And it uses only one button.

If you look at an ordinary Nokia phone today, it has about ten function buttons: Menu, Function one, Function two, Receive, Hang up, Left, Right, Up, Down, OK. That can be confusing and a lot of people end up not using all of them. Luckily Nokia was able to understand this and started going back to basics.

After their acquisition of Symbian, it looks like things will turn out for the better. The N series looks good and the N97 looks amazing. Other companies were finally able to notice that mobile phones should be fun to use.

There are other players, like Samsung, RIM and Google, who are following the little revolution the iPhone made. iPhone may not be perfect and the best, but one thing is certain. Apple showed us that software and user experience do matter, and they matter a lot.