Stritar's chronolog

Force touch is the new multi-touch

Mon, 14 Sep 2015 22:12:37 GMT

When I first saw the video demonstrating Force Touch on one of Huawei’s new phones a few weeks ago, I found the feature pretty much useless. You have this amazing new sensor, and a scale application is the best you can do with it? Supposedly, the Chinese manufacturer has beaten Apple at introducing this new feature, but the fact is, Apple has done something completely different. The ~~Force Touch~~ 3D Touch - iOS integration has the potential to change the way we interact with our phones, in a similar way than multi-touch gestures did years ago.

Surely, there will be subtle modifications in next iterations, but the concept is there and it seems to work. And the results look like a crazy hybrid between a right click, the Spacebar Quick Look preview in Mac OS (which is one operating system's best features in general) and multi-touch gestures on steroids.

Demonstration of the 3D Touch technology with iPhone 6S and iOS 9.

Multi-touch revolutionised user interaction when the iPhone was introduced, but it hasn’t changed much in the past 8 years, even though newer and better gestures have been introduced. But now, a new layer has been added to the equation, and it seems that the flat, layered concept of the new iOS finally received its cherry. App developers, are you ready to play?

Apple's position of controlling both hardware and software has yet again proven itself solid, and Google will surely have quite a hard job to push this component across its platform to such extent.

Cool Slovenian brands, part 3: The rise of the Slovenian hardware startup

Tue, 07 Oct 2014 08:55:53 GMT

I've been writing about Slovenian startups for years now. In a post I published in the beginning of 2012, I've highlighted a few Slovenian companies there were able to gain global traction, and as you can see, all of them are focused on software. About a year later, I wrote on the topic again, and this time, the spotlight was on a new generation of companies, which were fueled by Kickstarter and the crowdfunding movement. These businesses were able to find their market with niche products that were interesting to the public mostly because of their innovative design. This year, I'll focus on the third generation of Slovenian technology startups, represented by companies that were able establish something that actually seems so logical today: the rise of the Slovenian hardware startup.

This is basic evolution. Slovenians know how to make great software. We were always known to have had exceptional designers. Besides, there are plenty of outstanding engineers from previous and current generations that were able to produce global success stories with high-tech products such as exhaust systems, ultra-light planes, solar panels and even sailing yachts. Put the three together, and what you get, is a modern hardware startup. Because most hardware startups that want to compete globally, require these three components:

awesome software (1st generation)
awesome design (2nd generation)
awesome hardware (3rd generation)

Currently, there are at least 16 hot Slovenian hardware startups, who managed to reach global audience, receive funding via Kickstarter or investors, or have great potential to disrupt specific industries. Most are focused on uprising technologies, such as the Internet of Things and Quantified Self. Others are simple gadgets that help fuel the mobile revolution. All of them are focused on niche markets that did not exist five years ago.

I'm really glad Slovenian entrepreneurs were able to focus on these new fields, because the modern hardware market is not something anyone can compete in. You need specific skills from many fields, especially software, design and engineering. And Slovenians are exceptional in all of them. This is why this third generation of Slovenian startups perhaps has the biggest potential of them all. The community is strong as ever, heck, some are already joining forces in making cool mashups. And they need your help as well: know them, like them, support them, buy them!

Here they are, the hottest Slovenian hardware startups, together with a few highligths of their stories so far:

Beezinga

Beezinga is an early warning analytical system about events in remote apiaries. Beezinga - Google analytics for beekeepers.
Highlights: Wins ImagineCup 2013 (Apr '13), gets covered by TechCrunch (Jul '13) and others (Jul '13).
Total fans (TW + FB): ~500
Links: beezinga.com, @beezingahive, FB: BeezingaHive

Bellabeat

Hear, visualize and share your unborn baby's heartbeat with our pocket size heart rate monitor and a mobile app.
Highlights: Joins Y Combinator (Feb '14), gets covered by ABC News (Mar '14), raises additional $4.5M (May '14), introduces 3 new products (Sep '14).
Total fans (TW + FB): ~9.700
Links: bellabeat.com, @GetBellaBeat, FB: bellabeat

CarLock

CarLock is an affordable and easy to use solution for monitoring your car's location.
Highlights: Joins StartLabs (Jan '14), gets featured in Auto Express Magazine (Apr '14) and Top Gear Magazine (Jun '14).
Total fans (TW + FB): ~6.150
Links: carlock.co, @Carlock6, FB: carlock

Chipolo

Chipolo™ is a Bluetooth item finder for iPhone & Android. And it comes in 9 gorgeous colors.
Highlights: Raises almost $300k on Kickstarter (Nov '13), appears on TechCrunch (Nov '13) and TheNextWeb (Dec '13), is available on Amazon UK (Jun '14).
Total fans (TW + FB): ~4.300
Links: chipolo.net, @Chipolo, FB: ChipoloTM

CubeSensors

CubeSensors are small, cordless and connected devices that help you maintain a healthy and productive indoor environment.
Highlights: Wins TechCrunch hardware battlefield (Jan '14), raises $700k (Jun '14), appears on HardWired (Jul '14), is shipping from stock (Sep '14).
Total fans (TW + FB): ~2.000
Links: cubesensors.com, @CubeSensors, FB: cubesensors

Daisy.si

Daisy.si is an amazing new independent portable all-in-one design smart plant watering device.
Highlights: Raises $26k on Indiegogo (Jun '14), gets covered by multiple sources (Apr '14).
Total fans (TW + FB): N/A
Links: daisy.si

enolyse

Platform for family winemakers to improve fermentation and save time.
Highlights: Wins start:Cloud 2013 (Oct '13), becomes Slovenian start-up 2014 finalist (May '14), Joins LAUNCHhub (May '14).
Total fans (TW + FB): ~650
Links: enolyse.com, @enolyse, FB: enolyse

FlyKly

FlyKly Street Smart. Smart tools for smarter urban transportation.
Highlights: Gets covered by Engadget (Oct '13), CNET (Oct '13) and others, Raises $700k on Kickstarter (Oct '13), appears on PopSci (Feb '14).
Total fans (TW + FB): ~23.500
Links: flykly.com, @flykly, FB: flyklybike

H2O-Pal

The Hydration Tracker That Works Perfectly With Your Smartphone.
Highlights: Gets covered by TechCrunch (Oct '13), appears on CES (Jan '14), becomes Slovenian start-up of 2014 (May '14).
Total fans (TW + FB): ~5.300
Links: h2opal.com, @H2OPal, FB: h2opal

Lumu

Lumu is a light meter for your smartphone. It helps you create powerful memories anytime, anywhere.
Highlights: Gets covered by The Verge (May '13) and TheNextWeb (Jun '14), Raises $244k on Kickstarter (Jul '13).
Total fans (TW + FB): ~6.250
Links: lu.mu, @Lumu, FB: lumu.meter

MESI (Qualcomm Tricoder XPRIZE)

Our solution is to bring the doctor into your home. It consists of a wristband, wearable shield, mobile app and 4 modules.
Highlights: Becomes finalist of XPRIZE (Aug '14), appears on TheNextWeb (Aug '14).
Total fans (TW + FB): ~800
Homepage: mesimedical.com, @MESImedical, FB: MESIdoo

Monolyth

Monolyth is internet connected device for your AC unit, optimizing air temperature & quality for your comfort and energy savings.
Highlights: Gets covered by Digital trends (Jul '14) and others (Jul '14), tries with Indiegogo (Aug '14).
Total fans (TW + FB): ~650
Homepage: monolyth.co, @MonolythCo, FB: monolyth.co

OIVO

Oivo is the smallest charger on the go for iPhone. No cables, no AC power, no fuss. Just add AA batteries.
Highlights: Gets covered by TheNextWeb (Sep '14), starts great on Kickstarter (Sep '14) but cancels campaign to reiterate (Sep '14).
Total fans (TW + FB): ~1.300
Links: oivo.pw, @OivoPW, FB: oivo.pw

Red Pitaya

Red Pitaya turns your smartphone, tablet or PC into many amazing instruments.
Highlights: Gets covered by TechCrunch (Jul '14), raises $256k on Kickstarter (Sep '13), appears elsewhere (Dec '13).
Total fans (TW + FB): ~1.900
Links: redpitaya.com, @red_pitaya_, FB: redpitayaspark

Swich

A unique Smartphone Wireless Charger. Sophisticated energy transmission and elegant design in sustainable materials.
Highlights: Raises $45k on Kickstarter (Jul '14), appears on GigaOm (Jul '14), FastCo (Jul '14) and ZDNet (Jul '14).
Total fans (TW + FB): ~1.600
Links: swichwicharger.com, @swichwicharger, FB: Swich.wireless

Visionect

We're deploying the next generation of digital signage by applying electronic paper where glaring, energy consuming and heavily wired LCDs can't do the job.
Highlights: Raises $1,5m (Sep '12), gets covered by TechCrunch (Feb '14), launches development kit (Feb '14).
Total fans (TW + FB): ~2.000
Links: visionect.com, @visionect, FB: visionect

Interested in more stories about Slovenian startups? Check out this magazine.

Trademarks and logos are the property of their respective owners.

Check out the complete Cool Slovenian brands series.

Me vs. IT 2.0 vs. Enterprise 2.0

Wed, 30 Jul 2014 20:41:46 GMT

In 2009, I was very excited to present a few funky things we've been developing with Neolab, at the largest independent IT conference in Slovenia. The world was obsessed with "2.0" back then, and we were determined to join that hype. Facebook was already big at that point, and it was becoming clear they will make a huge impact on the future of technology. Tim O'Reilly wrote a seminal article on the topic, arguing how Web 2.0, the new generation of the internet (and software!), has changed everything.

I was amazed by the potential of Web 2.0 as well. Since my main focus is developing business oriented software solutions, I started fantasizing about the possibilities of integrating those concepts into our (serious) applications. If our clients are buying premium custom software from us, we should try to deliver more features with high added value for them. Stuff that enables co-creation and collaboration. Which we did. And called it IT 2.0.

We wanted IT 2.0 to be much more than Enterprise 2.0. At that time, Enterprise 2.0 meant using mostly third-party tools for social networking, wikis, blogs or tagging, assimilating them into enterprise environments. On the other hand, we wanted to take the coolest concepts invented by social networking, wikis, blogs or tagging, and integrate them into our solutions in new ways. You see, our software isn't social per se, our software's main goal is to solve complex and specific business problems. But we've managed to put a social layer on top of that software, making the term Enteprise 2.0 simply not awesome enough to describe it.

But Enteprise 2.0 is awesome. It's actually very awesome. If O'Reilly defined Web 2.0 in 2005, Andrew McAfee defined Enteprise 2.0 in 2006. He was one of the first who has studied the implementation of social software (such as social networking, wikis, blogs or tagging) into enterprise environments. In doing that, he developed the fundamentals of Enterprise 2.0, naming it SLATES (Search, Links, Authorship, Tags, Extensions, Signals). This concept was later on extended by Dion Hinchcliffe with FLATNESSES (adding Freeform, Network-oriented, Social, Emergence) and the 4Cs by Niall Cook (Communication, Collaboration, Connection, Cooperation).

But social software (like any other software) is usually just a means to achieve something greater. The truth is, implementing Enterprise 2.0 tools into the enterprise isn't enough to make collaboration and open innovation work, organizations need to fundamentally change as well. Enterprise 2.0 enables a completely new way of doing business, walking hand in hand with lean and agile approaches, seeking new opportunities in connecting employees, clients, partners, suppliers and even competition. It supports the new global and connected world. But it requires a new way of thinking and a deep corporate culture change.

Organizational culture (change) is very important for innovation and adaptability, but in the academic field, pieces of this equation are missing. Until now, there haven't been many studies about how organizational culture impacts the implementation of collaborative environment and vice versa. But I'm set to change that fact. And I will soon need your help!

I've finally started working on my master's thesis, which will try to find out if there is connection between organizational culture and Enterprise 2.0 adoption. I have already studied 6 books and 50+ articles on the subject, and will soon deploy the survey, which will combine the OCAI (Organizational Culture Assessment Instrument) and a general Enterprise 2.0 questionnaire. Those who will help me and participate in the study, will get the final report in return, besides a concise comment / advice about their specific organization's situation (the survey is not available yet, please ping me on if you're interested). I'm sure the results will be worth the effort.

If IT 2.0 is about new generations of software and user experience, Enterprise 2.0 is about new ways of managing companies. Those who are able to implement such approaches can win big, but then again, not all companies actually have the opportunity to absorb this transformation. There are many huge obstacles for businesses to go 2.0. Stay tuned because soon, we will better understand why.

Cool Slovenian brands, part 2: The stars of Kickstarter

Sat, 08 Jun 2013 22:25:28 GMT

Kickstarter got my attention back in 2010, when Diaspora successfully raised $50k. This is the amount they required to develop an open source alternative to Facebook, where people would have full control over their posts and multimedia. It was a good idea, but too complex to easily implement, and the guys never managed to make it fully work. But there are other projects who did manage go big, making Kickstarter and crowd-founding an everyday thing. Today, numerous ideas, products, and even movies are financed this way, while statistics tell an amazing story: in 2012, Kickstarter pledges topped $300 million.

Besides getting financial resources which help people to build their products, crowd-funding has many other interesting benefits. For young entrepreneurs, this platform provides an option to validate their ideas which can help them reach product / market fit. They can start selling their prototype or MVP before they have a fully developed product. The (viral) marketing component is important as well, great Kickstarter projects spread around the (social) Web in minutes. People who get involved in something, have a strong tendency to become advocates and share information about it. These are just a few reasons why there are so many individuals and startups who are choosing such approaches to enter new markets.

I'm very glad to see crowd-funding being used in Slovenia as well. Since 2012, when LLSTOL managed to raise $18k+ on Kickstarter, other projects used the same strategy. In the last month alone, we've seen two new superstars emerge, bringing the total number of successfully funded Slovenian Kickstarter projects to 4 (two of those are still ongoing, the third hasn't reached the goal yet). We must mention two other projects (My name is Janez Janša and Namazi na mizo) which managed to find funding elsewhere.

LLSTOL

Time: Aug-Sep 2012
Received: $21,956 ($18,000 goal)
The LLSTOL (LL Chair) is a modular piece of furniture you can use in many ways; as a chair, a table, shelving or a drawing board. These multi-functional properties make it a very interesting product, which enabled LLSTOL to get featured in many local and international blogs. Thumbs up for paving the way for other Slovenian projects on Kickstarter!

XVIDA Boomerang

Time: Nov-Dec 2012
Received: $50,667 ($40,000 goal)
The all-in-one iPad stand went a step further, with a funding goal of $40k. Again, we are seeing a product with a modular structure, with a variety of beautifully designed holders for different occasions. Boomerang managed to turn quite a few heads, and is already shipping.

ONDU

Time: May-Jun 12th 2013 - STILL ACTIVE
Received: $92,876 ($10,000 goal)
Currently the most successful Slovenian Kickstarter project, ONDU pinhole cameras already raised more than $90k, out of $10k required. I like this project a lot as well, since it offers a beautiful, simple and unique product, made from local materials, by an enthusiast who likes to work with wood.

Marko B.'s story

Time: May-Jun 20th 2013 - STILL ACTIVE
Received: $1,843 ($20,000 goal)
Marko Baloh is an ultra-marathon cyclist, who he has written an autobiography about training for one of the hardest races ever, RAAM. With the help of Kickstarter, he will try to translate and publish that book in English as well. Hopefully, he can get a bit more exposure that will help him reach that goal.

Musguard

Time: May-Jun 22th 2013 - STILL ACTIVE
Received: $25,323 ($10,000 goal)
The foldable rear bycicle fender is simply awesome, and it weighs only 35 grams. The hipsters will probably take this product for their own, and thanks to Kickstarter, we will be seeing it in many colors. Musguard is one of the few projects who made it to Gizmodo.

Other projects

There are other Slovenian projects who were financed or marketed with the help of crowd-funding as well:

My name is Janez Janša: A documentary movie about three artists who changed their names to Janez Janša managed to raise more than €7k on Verkami back in April 2012, which makes this film the first successfully crowd-founded project in Slovenia!
Pelicon Beer: While Pelicon beer didn't manage to raise $100,000 to expand their production line, their Kickstarter campaign was successful anyways; they gained so much exposure, they will be opening the brewery on their own anyways.
Namazi na mizo: The cook book about different spreads managed to raise enough money to be actually published in real life. This was achieved locally, by accepting donations.

Your turn

I admit I gave the projects that used Kickstarter a bit more weight than others. I strongly feel that such cool ideas should try to aim for global markets, and Kickstarter is the platform that can help them achieve just that. Besides, there are three Slovenian projects who are still active on Kickstarter at the time of writing, and I think they need any help they can get.

It's fascinating that pretty much all internationally successful Slovenian crowd-founded campaigns are about real-life products with unique and creative designs. Slovenia definitely has to start actively developing this industry, I know so many talented designers around here, and there is a lot of legacy from the previous ages. These projects deserve to join other Slovenian success stories, don't you agree? What are you waiting for, become a part of the story, apply with your project or back someone up!

(Special thanks to alivea for compiling the list which helped me write this.)

UPDATE (23.6.2013): In the mean time, Lumu Light Meter managed to set a new standard, reaching its $20k goal in hours, and is already at $140k+ after six days. This is already the fourth Kickstarter project in cooperation with Niko Klanšek (after LLSTOL, Ondu and Musguard), and Lumu is so cool it got TechCrunched!

Check out the complete Cool Slovenian brands series.

Reinventing the blog, part 2: The challenges, the opportunies

Thu, 09 May 2013 12:42:06 GMT

After the initial dissection of the most innovative and well designed blogs, it's time to go behind the scenes. We've seen how some of these blogs look like, but there's even more value in understanding why they look like they do. Every good user experience analysis needs to have a clear overview of the goals and good insight into the problems of the situation, and I will try to outline these by using my blog as an example. A lot can be deducted by monitoring the basic Google Analytics reports.

Even though generic blog challenges and opportunities may not exist, I think that most blogs probably share around 80% of these goals. And just to be clear, by blogs I don't mean corporate blogs with their specific requirements (sales, leads, conversions), but modern online magazines, originally (and still) called blogs, even though they are actually becoming mainstream media. Therefore, this analysis can work for most online publishers, but I'm doing it mostly to help me understand what I need to do to reinvent my blog again. It's pretty simple: getting and retaining traffic. All other requirement are derived from these two.

Main goal: getting traffic, increasing engagement

The main goal of every website is to get traffic. For traffic, you need great (or at least good) content, something with added value for the users. What you do with that traffic, is another story. Sell things, sell ads, sell yourself.

There are primarily three different sources of traffic you can receive: direct, referral and search. You want all of them, and each component is a result of different activities. Getting direct traffic means you have a strong brand. Getting referral traffic means you have great writers / influencers which help you get backlinks to your blog. Getting search traffic means you have a great technical team and SEO (CMO and SMO) optimized site.

You want a well-balanced stream of traffic to your blog.

The other important goal that websites have is keeping the traffic on the site, which can be done by stimulating user engagement. Helping things happen after you get people to your blog. You want users to spend as much time as possible with you, navigate through many pages, and hopefully give you some feedback - leaving comments and sharing your posts on social media. Some blogs want other actions as well, but these are probably the most obvious ones.

Increasing social media activity

Social media is emerging as one of the most important referral sources. But lately, it's becoming a noteworthy factor for search engine rankings as well. That's why blogs are trying hard to integrate social media widgets into their content, some even go beyond the standard tweet / like / + 1 buttons. Help people share, there are many benefits from it, both direct and indirect.

The social activity on my most visited post. These figures translate into more than 10k unique users.

Lowering bounce rates, increasing time on site

Most blogs have very high bounce rates - people tend to read a single post and leave the site. That is why designers and information architects are trying to do everything to keep readers on their site, hoping to persuade them to read another article. Some are trying too hard by adding too many related posts, others are playing with many interesting ways of driving readers to the next page.

My current bounce rate is more than 80%, with average visit duration just above 2 minutes. Something that needs to be improved urgently. I am sure this will be one of the most significant challenges I will face when developing the next generation of my blog.

Improving these bounce rates and time on site is one of my highest priorities.

Treating every page as a landing page

The time when people visited the homepage and navigated further from there are over. Today, specially because of social media, every page is a landing page and needs to be treated as such. We are consuming content in a different way, we don't browse for content anymore, the content finds us. That is why we need to design every single page as the starting point for our visitors.

At this point, less than 10% of traffic to my blog comes through the homepage. Which means designing great post pages is becoming more important than designing the homepage, since every page needs to become a hub for further navigation.

Building loyalty and credibility (branding)

Besides keeping users on site, it's also important you get users back to the site. As your brand and reputation evolve, it gets easier with all of the traffic components, but you can achieve that with only one thing - great content. Of course, nice design and user experience help, but you can't bypass this simple fact: you need something with added value to the readers. Only then you will get loyal users and only then your blog will thrive.

Even though most focus is done on gaining new readers, you mustn't forget about returning ones.

Allowing a mobile-friendly experience

We are living in a mobile world and more and more traffic is made by mobile devices. This number is closing in on 20% on my blog, which means optimization for mobile visitors is becoming something that you can't ignore.

Mobile operating systems are on the rise.

Combining it with the funky new UI elements

In my previous post, I outlined the interesting new user interface elements my favourite blogs use. Now we can map these elements with the above mentioned five challenges and opportunities, which will help us understand the requirements behind the innovations.

	Social media	Bounce / time	Landing pages	Branding	Mobile
Unconventional navigation		1	1	1
Fixed (floating) menu		1	1
Responsive design		1		1	1
Big key visual before text	1	1
Advanced key visual (gallery, video)	1	1		1
Abstract, teaser, subheading	1				1
Suggested content within limits		1	1		1
Custom social media integration	1			1
Polished content (wrapping, quotes)	1	1		1
Custom typography				1
Infinite scroll		1			1
Pinterest-style homepage		1		1
Integrated content and navigation		1	1	1
Total	5	10	4	8	4

It's pretty clear each of the elements has at least one specific goal that it's trying to solve. Some of them will surely become a standard in the future.

Conclusion

What a modern blog is trying to achieve in 2013 is pretty clear. Get more traffic, make users spend more time on the site. This hasn't changed in decades, but the behaviour of the users has. Only those that will be able to adapt to the newly-formed situation will survive.

The most important paradigms that have shaped the past years are the social and mobile era, which have revolutionized the ways we consume content. We are online all the time, with many devices, and there is so much content everywhere, it's overwhelming. Our attention span is becoming very limited, and all of above mentioned challenges are focused in trying to capture it.

I decided it's time to redesing my blog again, and by understanding what (and why) the market leaders do, my task will surely be easier. I hope you find my analysis useful, but please feel free to add anything I may have forgotten in the comments.

Check out the complete Reinventing the blog series.

5 reasons why I won't steal your idea

Tue, 05 Feb 2013 09:22:39 GMT

Since I'm a software architect and a web developer, I get often approached by people with their new ideas. In most cases, for some quality feedback, and on lucky days, for a rough quote about the costs of such a project. These people are usually very secretive about what they have, making me explain to them that it's far from my interest to steal that idea. One time, a guy even made me sign a Non-disclosure agreement before I could make him an offer for a service he was thinking about. After bargaining with me, he chose a different contractor, but ended up doing nothing, at least to my knowledge. He was obviously focused on the wrong things, instead of getting feedback from as many sources as possible, he was investing energy into bureaucracy and protection of his idea. Let me tell something to him and all others out there: Focus on your product, and don't worry about me stealing your idea. I won't. I have at least five reasons not to.

1. Your idea probably isn't as great as you think

I've seen a lot of different people who had "game-changing" ideas, at least so they though. A few of them actually managed to convince me and my partners that their idea is so amazing that it'll kick everyone's ass. Even though proper market research wasn't done, charisma is sometimes hard to resist, and if you are working with someone you've known for a long time, you are prepared to accept crazy terms, such as a delay of payment until this idea will start to generate revenue. After these specific ideas were put into the real world, it turned out there is a huge discrepancy between ideals and reality, and we ended up with unpaid invoices and ignored phone calls.

Ideas are something, execution is everything else. There is a long way inbetween, a way paved with upgrades, downgrades, changes, pivots, time and hard work. Millions have ideas, only a few can make them work. I've seen Seedcamp companies change their core concepts and business models completely, and these startups are already the best, selected from hundreds, if not thousands. When you start working on something and proceed ahead, the initial idea will often evolve beyond recognition. Not to mention there is a very strong possibility that someone else was already thinking about the same thing, except better, years earlier. Your idea isn't amazing, but it may be good enough to achieve something with proper execution. That's why you need feedback and partners.

2. I have plenty of ideas of my own

You know what's better than your idea? My idea!

Mostly because I kick ass, but also because people get emotionally attached to the thoughts they generate by themselves. I have so many ideas I don't know what to do with them. They are probably not really great (see reason 1), but they are mine, and I try hard to make a few of them come alive every now and then, when I have the time. During the day, I work on real-life projects, during the night, I play around.

When I decide on what to work on next, I usually look for the best ratio between actuality, complexity, required energy and potential. This means I've already made my own priority list of the services I will be rolling out in the future, and I must say, it would really be hard to put one of yours inside this packed list. I'm sure most developers think in a similar fashion, lacking resources to make everything they imagine a reality. Face it, there are hundred times as many people who have unrealized ideas, than people who don't know what to work on. Do the math.

3. Your idea probably requires specific passion and know-how

The idea lives strongest in the person who thought of it. It is a result of that person's experience from many fields, so it's hard to replicate in its full form without that experience. The ideas I've stumbled upon usually solve very specific and niche problems you can't solve without digging yourself into that field. Which most of us don't have time or the resources to do. The core of the idea represents the person who thought of it, it may be taken to another level by a different person, but in most cases, it requires the original author's knowledge, involvement and passion to work as it's supposed to.

I can't execute an idea which will revolutionize kindergarten children education, I don't know shit about the problem, I don't have any connections in the industry, and I'm simply not that passionate about that field.

4. Your idea requires your involvement as a product manager

In the past few years, we've implemented quite a few prototypes and services together with Neolab, and even though a few of them got some praise, they didn't make it to the mainstream. Take this blog for example, I developed it in early 2009, aggregating posts from different social services, presenting them (also) in a magazine form. What did I do with it? Nothing. Years later, a service called RebelMouse did something similar and raised millions in funding. Same goes for Twenity, a spin-off from Twitfluence, gamifying social authority measuring. Or Ljubljana Realtime, a social event discovery tool. All out there, but that's it.

I simply don't have enough energy to push a service beyond a point, or don't want to. Perhaps this fact will change someday, but at this point, you will need to be the product manager of your idea, and I can be its architect. Since I have a real company to run besides all of this, I can't afford to be one.

(Btw, if you think you could do anything with the above mentioned things, don't hesitate to give me a shout).

5. Karma and stuff

I believe in karma. Don't do evil and all of that. I would really feel uncomfortable if I would take someone else's baby and make it my own. So I won't, because this simply wouldn't be a fair thing to do. I value proper sleep above success.

But what if

Of course, there are always exceptions, and I can imagine I could encounter something that would go beyond all of my points above. Perhaps there is one idea that I've heard about years ago that would suit this description. If I ever decide to proceed with this project, I will let that person know what I'm doing and invite him to join the project. Even if I'm thinking about a thing that only faintly resembles the original concept, I can't deny it's that person's idea. And since this guy was able to think of such a marvelous thing so much time ago, he would surely make a great addition to the team (also see reason 3).

That's it. I won't steal your idea, so feel free to talk about your revolutionary innovation with me anytime. All I will do is to try to tear it apart and put it back together, and after we're done with that, if I get the chance, I will try to bring it to life.

A case study in agile development: the algorithm for Ljubljana Realtime's event discovery

Mon, 22 Oct 2012 20:01:16 GMT

When we started working on Ljubljana Realtime, we decided to approach it in an agile way. Amongst others, we wanted to use a few interesting lean concepts such as rapid development, Minimum Viable Product and the Build - Measure - Learn iterations. Less than two months later, the results are in, and they are very pleasing. The MVP in the shape of an activity map was developed in a few weeks, only to show there is a lot of social noise which will somehow need to be taken under control. But that's currently low priority, since the first pivot is already taking place, slowly shifting the focus from the rich map application towards an event discovery algorithm and stream. That's where I see the most potential of Ljubljana Realtime, and in the last weeks, that's where the most work was done.

Launch

Ljubljana Realtime event discovery engine uses Foursquare trending venues and geo-tagged posts from Twitter, Instagram and Flickr to discover what's happening in real life. At least 6 people checked-in on Foursquare or two different people tweeting or posting photos in a single hour could mean something is going on. These events are posted to Twitter and Facebook, with links to the posts. A few versions of this algorithm were already deployed, each one solving new problems, resulting in a few micro Build - Measure - Learn cycles in a single month.

Iteration 1: Foursquare, no duplicates

The first version of the stream (bot) was a simple one, at that point it was meant to work as promotion for the map. The only thing it knew how to do was to wait a few hours until it posted the same thing again. I think Foursquare checkins are alive for three hours, so if a trending venue was still trending after that time, new people had to checkin and the venue was still buzzing.

Problem: Plain, no real added value.

Iteration 2: Adding activity from other sources

When we were trying to make some space on the crowded map, we started grouping posts from Twitter and Instagram by the nearest Foursquare venue, which meant having less boxes on the screen. This turned out to be quite a complex thing to do properly, but it was worth the effort. On only a few occasions, one venue would have multiple posts in a single hour, and in most cases, that meant something was happening there. This provided another very interesting potential for the activity stream. Actually, it made the stream bigger than the map could ever be.

(I love it when such things happen, when you are trying to solve a problem, and it turns out there is much more hidden behind the resolution.)

Groupping posts by a venue. Did Ljubljana Realtime just discover an athletic meeting taking place?

The next problem: Activity in some venues, specially generic ones such as "Ljubljana" would trigger the stream almost every day. Similarly, some large venues, such as supermarkets, would be trending too many times on Foursquare.

Iteration 3: Balancing the posts

The algorithm needed an update, which would lower the amount of times when a venue would be recognized as an event, either on Foursquare or on other channels. At first I though about an upgrade which would set the amount of people or tweets needed to trigger the "event discovered" action for a specific venue. This would enable us to reduce the importance of some venues, but it would also require manual work. Luckily, we came up with another brilliant idea: the more times a venue is trending, the harder it is for it to be trending again, at least for the next few days. Automatic balancing.

Venues with the most discovered events. Generic ones, besides massive places, such as train stations, cinemas, squares and shopping centers are too dominating.

The next problem: At this point, we have launched other test instances of Ljubljana Realtime (Maribor, Zagreb and Zurich), to see how the system behaves in other environments. Some cities are bigger, some are smaller, which means they produce different amount of activity. Besides, different services are used differently in different cultures.

Iteration 4: Supporting local instances

Foursquare is big in Croatia (Zagreb), but not so much in Switzerland (Zurich), which means Zagreb Realtime's stream had a lot of Foursquare trending posts, while Zurich's had a lot of "Increased activity on Twitter and Instagram" posts. It was obvious that local instances needed different algorithms. While having an option to set the amounts which would trigger the post on a specific venue would be too much to moderate, having the same logic on a specific region could work. And it does. Zagreb now needs more people checked-in on Foursquare, while Zurich needs more unique people tweeting or sharing photos.

Number of discovered events by type (Foursquare vs. Twitter + Instagram) on each day. Foursquare trending venues are dominating Zagreb, while social streams are dominating Zurich Realtime.

The next problem: The basic algorithm requires two different people to tweet/post from the same location in one hour. In case of Zurich, this amount was set to three, but it turns out this situation happens rarely, around 10 times fewer than with two people, or only two to three times a day. Obviously not enough.

Iteration 5: Improving the "increased activity" weight

You can only have a whole amount of people tweeting in the past hour. Two or three. In our case, we needed something in the range of 2 1/2. The modified solution adds the number of posts divided by ten to the number of users, which means that currently, at least two people making at least three posts in an hour will determine a trending event in Zurich. This is not a perfect solution from the event discovery view, but it does what urgently needed to be done: prevent having too many tweets in the stream.

The next problem: we currently have four Twitter accounts that tweet events for these four cities. Our target was for each of them to make around 10 - 15 tweets a day, which seems like a number that is not spam. But how can a person see which of these events is THE event?

Iteration 6: Going super venue level 2

The latest version of the algorithm now recognizes two levels of events. An event (mostly 6 people on Foursquare, mostly 2 different people tweeting), and an outstanding event (around 12 people on Foursquare, around 4 people tweeting). Our goal was to make this super event happen only once a few days, on rare occasions two times per day, and it has already happened a few times.

Sometimes super events happen, with tens of posts in a single hour, such as the one for Philips Fashion week. These events definitely require more exposure.

The next iterations

At this point, I'm very satisfied with how the algorithm works, even though a few other modifications need to be done (specially to support different days of week specifics and behavior). By measuring what is happening, learning from that information and building the next releases based on that knowledge, the activity stream logic has come a long way from the initial version. Measuring is crucial, and rarely we have went to such extent to enable this in the widest way possible (e.g. the update to balancing the posts based on the previous events would be trivial by itself, but we wanted to log things that would happen but didn't happen, besides things that actually happened).

These cycles of Build - Measure - Learn can be a lot hard work, but they provide great results, which are also very fun and rewarding. Some people simply need to see how deep the rabbit hole is. Do you have any other interesting cases or experience with this approach?

On iPhone, toys, the enterprise and of course, Windows 8

Wed, 01 Aug 2012 07:34:06 GMT

Flashback 5 years ago. In 2007, Apple introduced the iPhone, the original model, which had no 3G support and cost more than any other mobile phone. At that time, Nokia dominated the market, with almost 40% market share, and Samsung was gaining ground on Motorola, both owning around 15% of the industry sales. Funny, how things change in so little time, but what's even funnier, is how the competition reacted to the iPhone. Some of you may remember how Steve Ballmer, Microsoft's CEO, laughed at the iPhone, saying that it's pretty much an expensive toy that would never penetrate the enterprise. History proved him wrong, and we can only guess if this was one of the most bitter predictions he ever made.

Apple proved that with proper marketing, a toy can find its place in the enterprise, a place traditionally owned by Microsoft. We must understand that even if a lot of Microsoft's revenue does come from the Windows division, most of it still comes from their enterprise business (Business Division + Server and Tools). But is the enterprise ready for a radical user interface such as Windows 8's Metro? I hope Microsoft isn't overcompensating for the totally wrong estimate about the success of the iPhone, because it's hard to believe they will be able to pull something similar off. Sell another toy to the enterprise.

I love Windows Phone 7. The user interface is great, the user experience is intuitive and fun. I like what I've seen about Windows 8. I think it's fresh and modern, something that even Apple could be proud of. But what worries me is its adoption in business environments, which is Microsoft's core business. The phone and a tablet are primarily casual gadgets, the personal computer is not. And there is already quite a bit of bad press around about the upcoming new version of Windows. Some have already said the next Vista situation might happen, and that most people will stay on Windows 7, like they did on XP before.

I think the average user in the enterprise in not that tech-savvy. Imagine a 50 year old secretary, struggling with the new fundamentally different environment of Windows 8. Businesses have already had problems with implementing the new Office 2007, at it was only slightly different than the previous version (compared to the differences between Windows 8 and Windows 7). Who will pay for the massive training required by users to adapt to the new Windows? Which company will risk it?

Of course, I might be wrong and Microsoft isn't primarily interested in the enterprise with this release. Maybe they are just trying to own a bigger share of the consumer markets, and targeting mostly smartphones and tablets, hardware included. This might be an interesting strategy, since adoption of Macs has also grown with the success of the iPhone and iPad. I hope they have a solid plan behind it, because I would like to see Windows 8 succeed. Because Windows 7 and Windows Phone 7 actually did higher my perception of Microsoft, they made me believe Windows can be awesome. But to succeed, Windows 8 will have to be more than awesome, the way it's done, it will have to be so amazing my mother will be able to use it on her first try. Otherwise she won't.

Do you think we are slowly reaching the end (of science)?

Sat, 07 Jul 2012 09:59:15 GMT

This was great week for science. The scientists from CERN Large Hadron Collider finally proved with great probability that the Higgs boson particle exists. Not that any of us mortals truly understand what it means for the future of mankind, but it's supposed to be quite significant, so I won't argue with that. Science has come a long way, and while we take into account a few other interesting and revolutionary fields, such as Artificial Intelligence, Biotechnolooy, Nuclear Fission, Stem Cells, Genetics, etc., we must also consider the timeframe in which these discoveries did or will take place, in relation to the history of our planet and humanity.

Imagine this: if history of Earth would be represented by one standard year, first cells would appear by the end of February, life would move to dry land around December 1st, dinosaurs would appear on December 13th, modern mammals on December 27th. On the evening on December 31st, first hominids would evolve in Africa, and 10 minutes before midnight, Neanderthals would spread throughout Europe. Around minute to midnight, agriculture would be invented, the Roman Empire would collapse 10 seconds before new year's, and the last 2 seconds would be marked by the industrial era. (source)

Makes you think about our insignificance in the history of Earth (not even the whole universe). But we've come a long way in these few minutes. The steam engine was invented 250 years ago, and look at us now. All in two seconds of Earth's history!

I think it was Isaac Asimov who said modern computerization represents the fourth big revolution in communication, after speech, writing and printing. Speech was invented tens of thousands of years ago, writing thousands of years ago, printing hundreds of years ago, and information technologies decades ago. Yes, it goes exponentially faster with each iteration, because every new generation of communication allows information to travel faster and reach more people, besides the fact that each time, global population is a few times greater than before. This enables science and knowledge to evolve even on a faster pace. Thousands of universities and scientist are already taking into account what CERN had discovered and announced, developing theories even further, making experiments of their own.

If all goes well, I think there is only one possible scenario: we will soon come to the end. Find that particle, understand that impulse, define that force. And by soon I don't mean tomorrow, or even in our generation, but in no time compared to History. Hundred, even thousand years? Why not. Ten, hundred thousand years? Sure, we have time, what are a few "minutes" more. Imagine everything we'll discover if we don't fuck it up on a major scale and our society evolves in a similar fashion as it did before.

But what is waiting for us at the end? Well, I think we are all pretty much aware of that. "Why are we here?", "What do we have to do?", "Is this real life?" and that sort of shit that brought us here in the first place. I think science has a good chance of clearing these things up one day, and then we will find the ultimate answer (or question). And Science will become one with Religion and the whole situation will be quite ironic, concerning the traditionally opposed stance they have. The only question that remains is, will we live happily ever after then, or will we just find another, greater and even more complex system, where we will have to help our Gods find their Gods?

The final destination, part 1: technologies and concepts enterprise IT will have to adopt

Mon, 02 Jul 2012 18:38:09 GMT

In the past years, we've witnessed a very important transformation: the consumerization of information technologies. Billions of connected users living their life online, overwhelmed by millions of information systems that have been tailored to suit their every need and desire. Google, Facebook, Apple and Amazon came a long way with their products and infrastructure, but the enterprise isn't losing any time. Learning from the new paradigms and adopting new funky technologies, that have traditionally been developed in corporate laboratories. Can the Fab 4 also predict where enterprise IT is headed? And what will it become?

A few weeks ago I participated in a panel for PI-PL on Ljubljana's Faculty of Economics, where I was asked this exact question: where do I see corporate IT in 10 years. A very hard question indeed, but the more I thought about the it, the clearer it became. Enterprise data, software and technology will sooner or later integrate everything. Simple as that. But to fully understand how this will happen, we must first try to identify the most important trends that have shaped information technologies as we know them today. Yes, most of them don't have that much to do with the enterprise. But things are changing.

Cloud technologies

While cloud computing may have been present in the enterprise for quite some time, it's still pretty much dominated by web players like Google (mail, docs, etc.) and Amazon (hardware), who are also flirting with the enterprise. Who wouldn't? There are massive benefits for businesses to move their stuff to the cloud, from scalable physical Infrastructure to higher level Platform or Software as a service information systems.

Perhaps the most important thing the Cloud achieved was to render technology infrastructure irrelevant. It doesn't matter any more, what kind of environment you use. What type of security, infrastructure, servers and network you have installed. You can outsource these things to others, and it will be much easier and cheaper, while all your migrating-to-a-bigger-thing problems will be solved with a swipe of a credit card. I was fascinated that Microsoft now offers Linux based servers on their Azure cloud services, which can be changed to Windows with a click of a button. Architecture doesn't matter anymore, and this fact helps IT departments to focus on more important things than system administration.

APIs, mashups, platforms and ecosystems

Heavily connected with the whole Cloud concept, data and information never had it easier to travel from one place to another. System migrations (moving data from one information system to another) and system integrations (connecting multiple information systems into one) have always been one of the biggest challenges of IT. But the web didn't have as much resources as the enterprise, so it had to simplify things. By offering APIs (Application Programming Interface), web applications allowed others applications to work with their data in an easy way. Mashups, hybrid information systems built on top of others, were born.

Pretty much every noteworthy web service has its own API. This helped a lot of them to become a platform. You know, like Facebook and Twitter, who have created an ecosystem, where thousands of other applications live around them? Soon, similar concepts will dominate the enterprise too. There are already players like Salesforce, who not only offer business-oriented Software as a service solutions, but the also a Platform for other developers to build services on top of their services. And since everything is so open, all this data can easily be integrated with other information systems or transferred to a different environment. Modern information systems don't have problems with understanding each other, but IT departments have problems with understanding information systems, since different, more business oriented skills are needed to support these integrations.

Mobile devices and new distribution channels

More than ten years ago, when I was an Information Sciences student, there was still a debate going on about the benefits of web based enterprise information systems over traditional Client - Server architecture. In the end, the Web won, mostly because distribution was so easy, you make the update on the server, and every user gets it instantly. Employees need nothing but a browser. They are acquainted with the environment ever since they started using Hotmail, and took it for their own ever since they started using Facebook.

But today, it seems the Web is losing its ground as the leading infrastructure, since a new technology came into town. Capable mobile devices, like smartphones and tablets, now enable access to information systems from anywhere, anytime in real-time. Besides, they arrived with their own app markets, which enabled a whole potential for software distribution, and perhaps more importantly, for software billing. You give a fair share to the store owner, who also promotes your solution, and you can freely focus on developing and marketing the product. It's true that mobile apps may not be as flexible as web applications, since the users need to install the updates (even though this can also be achieved by combining native mobile and hosted HTML 5), but the trend is clear. Apple already has its Mac store, Microsoft Windows will follow soon. Distribution of mobile and Software as a service information systems is becoming trivial.

Big data and The internet of things

Traditionally, banks, retailers and financial institutions have been the organizations that operated with the most data in the world. Well, things are changing, and we can only wonder who owns the most bytes today: is it Google, Facebook or someone else? Since there are less transactions than there are interactions, we can estimate consumer oriented information systems with billions of users are the biggest in existence. While this data is accessible to the enterprise to some extent, there are also hundreds of other systems the enterprise or its employees use, and they all create massive amounts of data and information, which needs to be integrated into a wider picture.

Not only that. Today, there are already are more connected devices that we have initially anticipated. These devices (cameras, sensors, tools, etc.) create even more data, which the enterprise needs to process. This trend of wired gadgets is called The internet of things, and together with the large amount of interconnectable information systems businesses use, points to one important trend: the typical enterprise was never faced with so much data and information, which somehow needs to be integrated and understood in an interdisciplinary way.

New ways of doing things, on a higher level

In the mean time, these consumer oriented (B2C) web corporation not only became a few of the biggest technology companies in existence, they've also invented new ways of how to get things done. From Google's 20%, to flat organizations without management, more and more companies (not only startups) set out to revolutionize how business is done. In the service oriented society, creativity is important, but so is productivity and the ability to ship fast. Done is better than perfect.

With new types of management concepts, such as lean and agile, modern organizations are becoming more and more flexible. Not only in doing things, but also in switching from one technology to another. These companies have developed their own way of thinking about which software to use. And it probably has a lot to do its price, how fast can you start using it, how scalable and connectable it is, and how fast can you dump if for another. IT requirements are moving to a higher level, and information systems have become just pieces of a puzzle that needs to be completed.

Design and user experience

Design and user experience probably still don't have that much to do with enterprise IT, but they are very much worth mentioning nevertheless. Face it, users are becoming more and more demanding, and software developers need to make better and better software. Even though the above mentioned facts are probably the dominating factor for the choice of which information systems the enterprise will use, design and user experience matter more and more.

Businesses have always had problems with implementing new software, educating the users, going through the whole status quo change. But beautiful and useful software penetrates faster. People perceive beautiful things to be more useful, and it's the whole intuitiveness and usability of software that helps them adopt something without too much resistance and problems. Some software vendors already found out user experience is the new competitive advantage, and in the end it may be the thing that tips the scale. But the whole point behind it is that I can see better, more clever and detailed, information systems force out older ones on an even faster pace. The whole world of information systems need reinvention, and user experience design will be the science behind these upgrades. Benefits are becoming more important than features.

Social, crowdsourcing and gamification

More than 3 years ago, I was very excited to present a concept we have been developing in Neolab on Days of Slovenian IT. I called it IT 2.0, since it meant integrating social services into enterprise software (at that time, Enterprise 2.0 was more widely used for stand-alone social software such as wikis or corporate blogs). The truth is, I didn't get the chance to sell it well, and in the mean time, disruptive social services managed to fully find their way into the enterprise. But business won't stop here; there are many other fascinating things the internet has invented that can fully be applied to corporate environments.

Gamification, the art of using gaming mechanics in non gaming environments, is getting more and more claim beyond the web. Both for motivating employees, as for motivating clients. We all like to play, so why should work be any different? And we all like to participate in something bigger, that is why crowdsourcing, where people coproduce something, can bring such exciting results. Can you see where I'm headed?

We are all human, and in the end, behaving on a very basic level. Sometimes we perform better, sometimes worse, and we all hold hidden potential even ourselves aren't aware of. That is what software in the workplace can sometimes help us discover, and it's something more and more businesses are aware of. Social, gamification and crowdsourcing are only a few approaches that can make us feel better and more motivated, and they are all concepts that enterprise IT will adopt sooner or later. Behind every company, there are only people.

The final destination of enterprise IT

These are the concepts and technologies that will shape enterprise IT of tomorrow. And with it, new challenges will emerge, together with new profiles of people, who will understand and use all of the above. These profiles, such as data scientists and business analysts, will help enterprise IT do what it was destined to do: Integrate life, the universe and everything.

But that's another story. Coming up soon.

Check out the complete The final destination series.

The Silicon Valley tour, part 8: Lessons learned, time to reevaluate

Sun, 22 Apr 2012 18:01:36 GMT

It's been about month since I've returned from Silicon Valley, so I've had plenty of time to think about what happened there. This time I went out of curiosity, hoping to get the idea of how things work in the global center of technology. The next time I will be there for real business, approaching the situation more systematically. San Francisco and Silicon Valley are a great place to visit for profiles such as myself, so there surely will be a next time, when a wiser version of me will be able to do some serious shit. And I'll be wiser also because I've learned my lessons this time.

Ideas are worthless, but execution also isn't all it takes

When I started being an entrepreneur, I thought The idea was everything. While innovation may be important, it's mostly worthless by itself. No matter how good or revolutionary your idea is, hundreds of people probably have a similar idea at the same time. As Oren Michels puts it: "Stealth mode is stupid, execution is what matters.". Ideas are worth nothing if they're not executed properly. But wait, we've done a pretty good job with Twenity, but that still wasn't enough to make it abroad. It seems execution isn't enough as well.

At this point I think the hardest thing to do is the next step, putting the product on the market, making it recognized. At least that's where we are now, that's the obstacle we are currently facing. But I can already predict that the next hardest thing would be to find the investors, and the next to scale the business. Idea > Execution > Marketing > Financing > Scaling is a complex lifecycle, and you have to control every element before you can say you've made it. That's why you should try (and fail) as many times as possible. With every new project you do, it will be easier to dominate the prior steps, allowing you to focus more energy on the next ones.

Competition is fierce, but the market is big

The (Seedcamp) startups I've met on my trip really do some seriously crazy shit. Some of the things were so awesome I've almost lost faith in being able to do something similar. But I managed to somehow get back in the game. Neolab may not be cutting edge (yet) on the emerging fields such as mobile, HTML 5 or responsive design, but that's really not that big of an issue, since we make things that do what they're supposed to. That's the Execution phase, but luckily, the Market has the capacity to absorb many things, if approached properly. Face it - there will always be companies who do a better job than you, but it's the Market who'll decide who makes it or not.

I attended a Salesforce conference for a few hours (thanks Davorin!), which attracted thousands of visitors. In case you don't know them, they are the leading provider of Software as a Service CRM solutions, offering a service and a platform for other developers. Their product is really awesome, but that doesn't mean similar products can't find their own market. Researching on this issue, I found a review of the 10 best known SaaS CRM solutions, all of them obviously able to survive, even though Salesforce dominates this segment. And I'm sure there are hundreds, if not thousands more that are able to coexist at the same time on the huge global markets. Which brings me to my next point:

Highlights from a massive Salesforce conference

User experience is the new competitive advantage

You need to find your Unique selling proposition and competitive advantage. Most of the above mentioned Seedcamp startups found it in superior user experience. Take something that works, and make it work even better. Today's users are quite willing to migrate to a new product / service if it turns out to be better than the current one. A great example of this philosophy is vox.io, which offers a similar service than Skype (online calls and chat), but simply does it better. And by better I mean using new innovative approaches to make something more simple and intuitive to use. The user experience segment will only become more important and challenging in the future, since new ways of interactions with software are emerging (touch, voice, thought?).

vox.io's chat with embeddable content proves chat can be reinvented

Selling and pitching is ok

When you mention Sales, many people get the impression of a door-to-door salesperson trying to sell you books. Or company phones ringing with people who make it hard to say no to. These things give sales a negative connotation. But it seems that's a cultural thing. In San Francisco, everybody is trying to sell you stuff, everybody's pitching all the time. When you ask somebody "What do you do?", the person is already showing you their product on his/her iPhone. Maybe not for the actual sell, but just to get some decent feedback. You shouldn't feel bad about trying to sell something, that how the system works. Just make sure that something is worth selling.

One of the parties at vox.io's. Everybody was pitching.

You're nothing without the contacts

I admit I was a bit naive this time. I hoped the fact me being a blogger and a representative of two startups would open a few doors, but this turned out to be wishful thinking. It's true I did manage to find a few contacts on the spot, which enabled me to do great things (such as visiting the technology bluechips and the Internet archive), but my way to the influential blogs was closed. I heard that they receive a few hundred submissions a day, so you need to make sure your pitch is awesome and you have backdoors to deploy it. Do your homework, the next time I take on a similar adventure, I'll try to schedule as many meeting as possible in advance. I've finally found a reason to pimp up my LinkedIn profile, and I was lucky enough that:

The Slovenian (startup) scene is alive and kicking

One of the most fascinating things that happened to me was the chance to meet the Slovenian diaspora in Bay Area, and the startup scene around it. Thanks to a few individuals, such as Jure, Tomaž and Andraž, a lot of things are happening around Stanford University and vox.io's San Francisco headquarters, and everybody is very welcoming to the new generation of Slovenian immigrants and other startups, trying to make it abroad. Thank you for your kindness, I feel Slovenia!

The Slovenian diaspora meeting at the Stanford University

Foursquare is the ultimate travel guide, so get a local data plan

Forget maps, Foursquare has become the ultimate travel guide if you're looking for companies, tourist attractions or happening. That's why you'll need a local data plan, which costs a few bucks a day. Pretty much everything is on Foursquare (besides, physical addresses are often very hard to find online), and trending venues can point you to the events worth visiting. I've never used Foursquare in such a way, and the critical mass of users reached around here surely provides massive value beyond the game.

What now?

That pretty much sums it up. This trip was a great experience, but it's time to get back to the drawing board. Rethink my strategies. Redesign Twenity's user experience. Reinvent Neolab's business model. Stay in touch with the people I've met. Find new contacts for the next visit. Adopt new technologies. Research new markets. Think global.

Well, at least I won't get bored.

Check out the complete The Silicon Valley tour series.

The Silicon Valley tour, part 7: A few exciting new business models that actually work

Sun, 25 Mar 2012 17:28:22 GMT

Visiting Silicon Valley enabled me too peek into the future a bit. Finding out about new technology trends, meeting disruptive new software startups and seeing fascinating new business models that are proven to work. There are even more futuristic products / services than the ones mentioned in this post, but these are the ones that made the biggest impression on me. And they all share similar competitive advantages: using smartphones and other mobile devices, canceling middlemen and supporting cashless commerce.

Mobile payments and Square

While Square may already be mainstream in the States, something like it is far away from being used in Europe, not to mention Slovenia. Square is focused on mobile payments, and is currently offering three different services:

a credit card reader that you can plug into your mobile device
an iPad register app for merchants, supporting invoices, payments and inventory
an app for paying with your smartphone

Square is on fire, and there are tons of places in San Francisco where you can use it. Electronic payment industry leaders such as PayPal are already looking for ways to conquer the same market.

A place that accepts all major credit cards and Square

Personal chauffeur and Uber

Uber can only be described as taxi on steroids, bypassing the dispatcher. Ok, it's actually a chauffeur. Using a mobile app, you make a request, and one of the drivers answers it. After that, you can see where the driver is, when he will pick you up, how your driver looks like, and get a direct link to call them. A guy in a suit driving a Lincoln picks you up, takes you wherever you want, and after it, you just exit, without paying. You get an invoice on your email, together with the map of the route, and the fare gets deducted from your credit card. It's a bit more expensive than a cab, but still, a pretty awesome service, that will be expanding to other countries soon.

With Uber, you get picked up by a Lincoln like this

Carsharing and Zipcar

The next generation of rent-a-car is called carsharing, and it's offered by Zipcar. No agents, just your card that you use to unlock the car you've rented. Everything happens online, where you make a request for a car, get directed to a designated pick-up area, and the car is already waiting for you there. Petrol is included in the price, and if the fuel tank drops below 1/4, you just use their credit card to top it up. Results: rent-a-car has never been easier, cheaper and less stressful.

One of the Zipcar pick-up places. They are everywhere.

bonus: Co-working and NextSpace

Co-working represents shared offices that people from different startups and companies can use. Besides being cheaper than renting your own office, you also get a chance to spend time with other people, share knowledge and ideas, which is something I found out to be invaluable. NextSpace is an established co-working space in San Francisco, with more than 175 members and packages ranging from a few hundred dollars monthly for a desk to around a thousand for a complete office. Something similar is already happening in Slovenia, so if you are interested, please visit coworking.si.

Tables, offices, conference rooms. All available with NextSpace.

Conclusion

Some of these business models might not work as well outside the curious and tech-savvy culture of Silicon Valley, but they can still help as a demonstrator of things that can be done and an announcer of things to come. Let's face it, in technology, Silicon Valley is still miles ahead, so if you're looking for trends, the smartest thing to do is just to go along with it.

Trademarks and logos are the property of their respective owners.

Check out the complete The Silicon Valley tour series.

Did Google just admit Apple's Siri is the future of search?

Sun, 04 Dec 2011 15:21:19 GMT

I don't know if you saw The evolution of Google search video, which they've published a few days ago. You should, it's a cool movie, portraying the history of search and Google's vision of its future. But something went wrong. One of the punchlines of the video was a story from one of the engineers, who said that next-generation search engines will be able to answer complex questions such as the following:

"Hey, what is the best time for me to sow seeds in India given that monsoon was early this year?’"

A very legitimate question.

I don't know if you've tried out iPhone's new personal assistant, Siri. It's awesome in every bit. Not only does it have a state-of-the-art voice recognition, it's also packed with super smart artificial intelligence that supposedly allows you to ask crazy things things such as:

"Can you remind me to call my wife when I leave the office?"

Another very legitimate question.

And there's a strong resemblance there. Both requests are really abstract and probably require quite a bit of computational power to be understood by a program. They have nothing to do with mathematical or social ranking currently used by Google (search), they are all about Artificial Intelligence and semantic interpretation. And while Google currently doesn't provide (or at least market) services that would be able to understand such sentences, Apple does.

I've noticed quite a few articles saying concepts such as Siri are the future of search. It's obvious artificial intelligence will play a big role in this segment. Apple's already in. Even if their technology is not superior to Google's, who is also working on embedding AI into search, it's fully available today, and everybody knows it. Google should really be careful with such statements concerning their core business, Web search. Specially if they are competing against the marketing wizards of Apple, who know how to sell things even if they don't fully work.

Promoting a technology you don't have and your competition does? Stupid consumers such as myself might do something stupid.

UPDATE (5.12.2011): You can join the discussion on HackerNews.

Is Dexter and its social game Slice of Life the future of TV shows (but no one noticed)?

Sun, 06 Nov 2011 15:46:35 GMT

I don't know if you've noticed, but a few months ago the hit television show Dexter got it's own social game you can play on Facebook, named Slice of Life. Similar kinds of branded social games have been done before, but it's something else that's interesting this time. This game changes according to the plot of the television series each week. That's right, the show and the game are coexisting and evolving together to bring users a totally new type of experience. And while most technology blogs, obsessed with social, said Slice of Life is a revolutionary new type of a social game, I asked myself: is it rather a new revolutionary type of consuming television?

Television is static - not interactive the way the Web is. You can't do much. More or less, liking and commenting shows, besides tele voting, are the most interactive things you can do. But Slice of Life changes everything. A television show that you can watch, consume and play on multiple mediums, multiple channels, multiple platforms, online and offline. You're actually playing a game inside the show. Or watching a show inside the game. Pretty awesome stuff that didn't get as nearly much attention as it should, attention for bringing a new type of interactivity to television shows.

If the future of television as a medium will be defined by new types of business models (Netflix), physical architecture (Google?) and user experience (Apple?), the future of television content will definitely be defined by the level of interactivity it offers, imitating the Web. And until now, interactivity hasn't been solved in such a smart way than our favorite serial killer's social game. You must watch, you must play, you must do everything to be the biggest of the 10 million+ fans Dexter has on Facebook.

It looks like television is becoming more than just a medium. It's rather evolving into a cross-platform interactive content serving entertainment system. Some have already managed to successfully understand that fact, more will follow soon. I don't know about you, but I can't wait to see more.

Apple's strategy of becoming a content provider might simply be ingenious

Sun, 19 Sep 2010 15:38:22 GMT

Apple is an interesting corporation. Some love it, some hate it, but the fact is, Apple has become the biggest technology company in the world. An interesting turn of events, from a company that nearly went bankrupt a few decades ago, to a player that we know today. Looks like Steve Jobs really is one of the greatest visionaries of our time, as his comeback in 1996 together with the introduction of the iMac and the iPod managed to turn things around for Apple. Looking at these facts in 2010, the iPod may turn out to be even more important than it seems, creating a digital music revolution and providing the foundation for Apple's strategy of becoming the world's dominant commercial content provider.

Apple was always known as the great innovator, and all of its products and services(!) strive towards perfection. This vision of making things people want and need (or don't need but still want anyways) has moved beyond hardware and software, towards a new direction – providing both free and payable content in any form. And because of the loyalty and fanaticism of their customers, they are one of the few that are actually able to make this work on a global scale. And be aware content is more than just actual news, it's multimedia (music, videos), it's software, it's books, it's just about everything, and Apple was the first to notice this potential and put it into action.

It all started with the iPod (2001) and its biggest sister, the iTunes. Today, iTunes is the largest music retailer in the US, with over 10 billion songs purchased. With the introduction of the iPhone (2007), its biggest sister, the App Store became one of the largest software marketplaces in the world, selling more that 6 billion applications in two years. The next gadget, the iPad (2010), was launched with a bigger sister too, the iBooks, which is currently messing up Amazon's Kindle operation, even though the success of this story is still hard to estimate. A few weeks ago, Apple also introduced the new cloud powered Apple TV (2010), which will enable selling (actually renting) fresh HD movies and TV shows using the iTunes platform. And to complete the circle, there are rumors Apple will also provide a subscription service for newspapers, supposedly the iNewsstand, which could actually become the biggest of them all.

So, how did a "personal computer" company come to this position? If you ask me, the answer is simple – Steve Jobs. This visionary was able to predict where the future will go and if you look at the situation today, when this business model is proven to work, it's really trivial. When personal computers were on the rise, it was obvious business and sales will be in hardware and software. But in the present information era, where billions have access to the web, overloaded with information, it's almost obvious that business and sales will be in providing content: data and information in all forms.

Besides Apple TV, Ping, a social network on top of iTunes, was also introduced on Apple's last "mass". I won't speculate on how cool it is, because I haven't tried it and am not sure if I will. But the fact is that iTunes has 160 million users and generates a lot of revenue. Ping actually represents a first integrated wide scale social market place, which probably is the future of social electronic commerce, so it will be interesting to see what will happen. No matter how cool, adding a Facebook Like button on Amazon simply isn't real social commerce.

That's Apple, once a computer manufacturer, today a diversified technology and media corporation with great know-how in electronic commerce and providing content, while pioneering (again) in social commerce. Besides owning a complete set of platforms for providing and selling different types of content, many of them market leaders, they also offer beautiful hardware and software infrastructure for their implementation. Something we will be seeing in most living rooms of the future?

Google 2.0, take infinity: Google Me

Mon, 06 Sep 2010 18:17:35 GMT

The past few months have been loaded with expectations and speculations about the new social service from Google that will be introduced soon: Google Me. Facebook is currently dominating the social market, with 500 million registered users and an expected 2 billion dollars of revenue in 2010. It's satellites, mostly in the form of social gaming providers, are also gaining momentum, e.g. Zynga, the most successful of the pack, could generate $500 million in revenue this year. Even though Google's revenue is still much much greater, more than $20 billion a year to be exact, this does not change the fact the future of the World Wide Web lies in social – and Google obviously wants to be a part of that.

SEO is out

We can see for ourselves that the Web has been shifting to a new shape, where you don't look for information anymore, information finds you (push vs. pull). Another interesting fact - The Search Engine Strategies (SES) conference was not about Search Engine Optimization (SEO) this year, it was about possibilities of new social strategies. Modern viral campaigns that use social media, such as the one for Old Spice, make traditional web strategies seem plain, ineffective and a thing of the past. And Google, once the ultimate company and employer, the coolest place to work in, is facing a leakage of its employees towards Facebook, currently valued at 33+ billion. Middle aged Google, slowly loosing its coolness against the new kid on the block.

Facebook is in

A few days ago, Facebook was granted with a patent concerning social search, an algorithm build on the number of clicks made by your social vicinity. A really interesting idea, and potentially a great threat to probably the world's greatest (most valuable) mathematical algorithm – Google PageRank. This is not some service of a new type anymore, this one competes directly with Google's core business and the thing that made the corporation what it is today. And Google desperately needs to strike back.

Google's past attempts with Web 2.0 weren't that successful. From the decline of Orkut, to canceled Wave and useless Buzz, these services didn't quite make it to wider use, leaving aside YouTube. The following infographic beautifully shows all Google's (mostly failed) attempts at social, but they will still give it another go - this time in the form of Google Me.

Google wants in

Aimed to be a Facebook clone, some people say it has great potential, some are reserved, while others think it will be a failure. Besides, an open alternative called Diaspora is set to launch September 15th with huge social buzz, so this game might turn out really interesting. But Google, once the web's innovation leader, is slowly turning into an old school player, finding it hard to cope with new concepts. Something similar is happening to Nokia, who has problems with fully penetrating the smart phone market, and is loosing ground towards new players, such as Apple and the whole Android movement.

But a few strategic takeovers (check out the complete history) and strong partnerships and acquisitions of social gaming providers may just enable Google the brain power it needs to provide a successful Facebook alternative. Facebook is currently loosing some hype and if Google is able to provide a fresh service for what the core functionality of Facebook is – connecting with people you know – this just might work. But this time, it will have to be something smart and creative (but not too creative like Wave), similar, but different (not a total clone like Twitter's clone Buzz), and Google could get a chance to get on top of things again. The only question is if Google still has enough out of the box thinking left to pull it off and finally become a real Web 2.0 player.

I'm really eager to see what they'll do and like many curious people, I will surely give it a try. The only question is if it will be just a try, or will it be interesting enough (for others) to persuade me to stay. For Google's sake, I hope it will, otherwise they may face an even bigger problem on a strategic scale: the lost domination of the World Wide Web.

How mini-feed and other streams revolutionized IT

Sun, 17 Jan 2010 16:59:20 GMT

Web 2.0 brought us a lot of interesting things, approaches and solutions, so it's hard to imagine how we ever managed without it. Most of us are half addicted to floating around in cyberspace, looking at what people are doing and talking to everybody at once. It is a little social revolution that we are witnessing, and it doesn't seem it will end soon. Web 2.0 changed our everyday lives, but for an IT expert such as myself, these new concepts also have a big influence on other sciences and in our case, they will change management, organization and corporate IT forever.

Besides the whole social networking concept, one feature of Web 2.0 stands our as one of the main building blocks of this new paradigm. Call it the news stream, mini feed, activity log or whatever, it is the little information report that makes you come back every hour to see what other people are doing and if something new happened. Without it, Web 2.0 portals and services would be boring and useless, and they definitely wouldn't be as attractive interactive as they are.

Besides being cool and addictive, the mini feed is also a major shift in the presentation of data and information. Until it came around, data was static, but now, we can notice that data has the ability to become dynamic. In Web 2.0, this feature was "invented" to amuse users, but this approach is also fully applicable to business oriented software. Imagine a corporate solution that is intended for project management, where projects are consisted of tasks that have people working on them. The simplified dashboard for a project would probably look something like the table below.

Two weeks ago	Today
Write the documentation (John - Completed)	Write the documentation (John – Completed)
Delegate tasks (John – Active)	Delegate tasks (Mary – Complete)
Design wireframes (Mary – Active)	Design wireframes (Mary – Active)
Enter data (Unassigned)	Enter data (Simon – Active)
Make HTML (Simon – Active)	Make HTML (Simon – Complete)

The two dashboards, even though they represent the same project two weeks apart, look quite similar, and they actually don't give those, who are not directly connected with the project and people working on it a lot of information about the flow of activities, data and work. This data represented is static. But if we add another layer of mini feed / activity report on the same case, things start looking more interesting and give a lot more information about the project. The data becomes dynamic. When we look at the dashboard above, we don't really know that this is what actually happened with our project.

12 days ago – John changed the status of the task Write the documentation to Active.
10 days ago – John added a new note to the task Write the documentation.
10 days ago – John changes the status of the task Write the documentation to Completed.
8 days ago – John made Mary responsible for the task Delegate tasks.
8 days ago – Mary made Simon responsible for the task Enter data.
6 days ago – Mary added a new task Contact client.
5 days ago – Simon changed the status of the task Make HTML to complete.
3 days ago – Mary deleted the task Contact client.
2 days ago – John added a new file to the task Make HTML.
2 days ago – Mary changed the status of the task Make HTML to Incomplete.
1 day ago – Simon added a new note to the task Make HTML.
Today – Simon changed the status of the task Make HTML to Complete.

This dynamic component wasn’t available in business oriented software until now, except in the most sophisticated analytical systems, where data mining and other high level approaches provided dynamic information. Using Web 2.0 approaches such as the mini feed, operational and transactional information systems finally got the dynamic component too. Not to amuse, but to inform.

These are the approaches we use and things we think about when developing our software solutions. There are actually more useful applications of the mini feed we already noticed, but some mystery must remain. If you are interested, say hi to Neolab, one of the first companies in the world to offer fully integrated Web 2.0 features in business oriented software, all part of the IT 2.0 concept we are developing, for which already got an award for. Made in Slovenia, shipping worldwide.

How Nokia lost its mobile interface domination and how Apple took it

Mon, 27 Jul 2009 21:17:31 GMT

When first cell phones came around, almost everybody I know had a Nokia. They were working for years and they had a nice interface. You could do everything with excactly four function buttons: Menu (also Yes, Receive and Hang up call), Cancel, Up and Down. Simple and smart, as less is more.

Nokia is still cool in Europe, but they are having difficulties penetrating the US and were forced to leave the Japanese market. And there is another star rising, and it's called the iPhone. Apple was able to take 1% of global mobile market share with just one high end model. The first generation did not make it to Japan, but they were able to do that too with the second 3G model.

Apple made quite an interesting strategy, as they gave the iPhone the thing they do best - awesome software. Ok, first generations did miss a few basic features, but the usability was and still is superior. All other phones's software feels the same, but iPhone OS feels better. And it uses only one button.

If you look at an ordinary Nokia phone today, it has about ten function buttons: Menu, Function one, Function two, Receive, Hang up, Left, Right, Up, Down, OK. That can be confusing and a lot of people end up not using all of them. Luckily Nokia was able to understand this and started going back to basics.

After their acquisition of Symbian, it looks like things will turn out for the better. The N series looks good and the N97 looks amazing. Other companies were finally able to notice that mobile phones should be fun to use.

There are other players, like Samsung, RIM and Google, who are following the little revolution the iPhone made. iPhone may not be perfect and the best, but one thing is certain. Apple showed us that software and user experience do matter, and they matter a lot.

Redesigning the blog - behold the Chronolog

Sat, 30 May 2009 20:24:10 GMT

The development of my blog is well on the way. The idea and the concept is a lot clearer and I am already coding it. The construct is based on a clone between a blog, friendfeed and hopefully some other web 2.0 elements. I am a heavy web 2.0 user, and there is a lot of interesting and useless information about me on different web 2.0 portals. Therefore I though, why should I leave it go to waste and make yet another separate pool of information in the form of a blog?

Nobody is checking out my 3,500+ online bookmarks or 35,000+ listened songs which I so carefully collected. That is why I will try to reuse them and combine them all into an integrated system, my Chronolog, which will hopefully make some use out of all that data publicly available.

In this first step, my chronolog will publish the following posts, which will probably be displayed more as a timeline than as a random group of articles:

My bookmarks from Delicious
My tweets from Twitter
My loved songs from Last.fm
My custom blog posts
update: My movie reviews from Flixter

We will see, perhaps it will turn out great, or perhaps it will be just another interersing, but dumb idea.